Terms and Conditions

1 - Lettings unless otherwise agreed, are on a weekly basis and commence at 4PM on the day of arrival to 11AM on the day of departure.

2 - Pets are not permitted.

3 - For reservations, please fill out our online reservation form or by phone. Payments can be made by money transfer on line (PayPal), bank transfer or by cash upon arrival if 7 days or less.

4 - We have the right, to our sole discretion, to refuse to accept any booking, and obtain the name, age and gender of your party before accepting your booking, all patrons must be 18 years old. We have the right to cancel your booking promptly without compensation or refund should you not comply with any of our agreement with you.

5 - The hirer is expected to leave the accommodation clean and tidy; we reserve the right to make a charge for extra cleaning if the accommodation is not left in a satisfactory condition. Apartments will be cleaned before arrival and after check-out, as well as every 7 days at no additional charge for bookings over 2 weeks. Additional cleaning services are available on request with additional charges.

6 - All utilities, linen, towels and kitchen equipment are included in the rental charge.

7 - Cots and highchairs can be supplied, please reserve at the time of booking.

8 - Cancellation policy:
A) More than 30 days prior to check-in; 50% of deposit will be kept and 50% will be reimbursed.
B) From 29 to 15 days prior to check-in; 75% of deposit will be kept.
C) From 14 to 8 days prior to check-in; 80% of deposit will be kept.
D) Less than 7 days notice; no money will be reimbursed.

9 - All cancellations are subject to a 10 € administration fee.

10 - We cannot be responsible for loss or damage to any belongings or injury sustained by the hirer or members of his/her party during their stay at Quinta do Monte Santo is not responsible any physical injuries or material damage incurred by its clients during their stay in one of its facilities.

11 - Vehicles and contents are left at owners risk; do not leave valuables in your car.

12 - Please ensure that valuables are covered by your own household insurance policy.

13 - Prices may vary without notice. Please contact the administration of Quinta do Monte Santo if you have any questions about the terms and conditions of this agreement.

14 - By signing this form, the hirer agrees to the terms and conditions of this contract.

The Administration,
Quinta do Monte Santo